* Left white-ish residue on woodwork
* Removed original stain
* Roughed up underlying wood (e.g., raising fibers).
I talked to our local Ace Hardware store manager (where this product was purchased) to ask if he had heard of any change in product formulation and he said he had not. I googled - asking the question about changes in formulation or complaints - nothing! I wrote the company and did receive an email saying they had not changed the formulation. The person writing back suggested I check before using (no doubt recommended on the label of all such products). I bought another smaller can of the stuff thinking I might just have gotten the wrong batch and here is the result:
|Can of Goof Off and Evidence of Stain Removal on White Cloth|
|Stain Lost After Gently Swipe|
a) I have used this product for 10 years with 100's of wooden pieces and have NEVER had this problem before.
b) I have used the "new" product on five items - all different ages and finishes - and have had undesirable results in all five.
They are still saying that there is no change and I should just spot-check before using. This last attempt was very cautious and it immediately started removing original finish. I will not use this product again as I had been - I will only use it on pieces of furniture that I plan to repaint or refinish. I am now desperately trying to find a product like my old Goof Off - any ideas would be greatly appreciated!!!