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Wednesday, March 9, 2011

Putting Together the Perfect Room Online

Returning customer, Linda A, asked me to put together a set of refurbished pieces for her family room and was very open to any ideas.  She wanted a colorful, cheery spot where her family could lounge and wanted it to be very distinctive - generating all sorts of "ohhs" and "ahhs".  The fact that Linda had previously bought from me was a major advantage - she already knew I was honest and she trusted my judgment. Working with Linda to create this space involved a number of steps:

  • Reviewing my existing products to see if there was a logical starting place - I suggested two different scenarios anchored around two loveseats and complementary fabrics from my collection - providing photos, dimensions and details.
  • Sending samples of the fabrics that were being considered (photos and through mail) as well as photos of "before" pieces that could be incorporated.
  • Once the overall color scheme and pieces were selected, shopping for another chair and a specific fabric (Calico Corners) that would complement the grouping.
  • Obtaining approval for the additional purchases including all costs; completing the purchases; and, arranging for the upholstery work with Song's Upholstery of Norcross, GA.
  • Completing all other elements of transaction - billing, arranging shipping, providing progress reports, etc. etc.
Here are the pieces - most are photographed at the upholstery shop - most of the fabrics did come from Calico Corners.  

Loveseat in Buttercup
French Chair in Buttercup
Club Chair in Ralph Lauren Print
Round Ottoman in Faux Suede

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